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Top 3 Business Intelligence & Dashboard Tools

Power BI vs Looker vs Metabase: What Operations & Supply Chain Professionals Really Think

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Choosing the right BI and dashboard tool shapes how easily Operations & Supply Chain teams can see what's happening across the business. We looked at reviews on Arbolus, an expert network where professionals review the software they use every day, to see how Power BI, Looker and Metabase compare, and what actually works well and what doesn't once you're using them regularly.

Power BI

Power BI is Microsoft's business intelligence and dashboard tool, built into Excel, Teams and Azure.

NPS: +52

What reviewers like: The safe, good-value choice for most teams, bundled with Microsoft and built into Excel, Teams and Azure.

What reviewers would change: Advanced data modelling and its DAX formula language have a steep learning curve. It can also slow down on very large data sets.

See full review on Power BI here →

Looker

Looker is Google Cloud's business intelligence platform, built around a shared semantic layer that defines each metric once for the whole company.

NPS: +33

What reviewers like: Keeps numbers consistent company-wide, since each measure is defined once and used everywhere. Works especially well with Google Cloud and scales easily as teams grow.

What reviewers would change: Setting up data models takes real technical skill, and licence costs climb as teams expand. Experts would also like stronger AI features.

See full review on Looker here →

Metabase

Metabase is an open-source business intelligence tool built for simplicity, letting teams build dashboards and reports without deep technical expertise.

NPS: +26

What reviewers like: The easiest to use, letting non-technical staff build their own reports without waiting on analysts or IT. Simple, quick to set up and much cheaper than the big BI platforms.

What reviewers would change: Not built for complex enterprise needs, with limited advanced charts and weaker access controls. Larger enterprises often outgrow it as needs mature.

See full review on Metabase here →

Power BI vs Looker vs Metabase: quick comparison

Platform

NPS

Best for

Power BI

+52

Teams already on Microsoft 365 that want BI built into the tools they already use

Looker

+33

Teams on Google Cloud that need one consistent definition of each metric company-wide

Metabase

+26

Smaller teams that want non-technical staff building their own reports, fast and cheap

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