Arbolus Customer Library

Investor intelligence, powered by customer data

Access attributable customer reviews on thousands of B2B tech companies. Evaluate product-market fit, churn risk, renewal intent, and competitive positioning in minutes, before you commit to a call.

1M+

Customer reviews

Customer reviews

50K+

Tech companies tracked

Tech companies tracked

200K+

Industry experts

Industry experts

THE PROBLEM

Customer truth is the hardest diligence signal to get

In B2B tech diligence, customers often matter more than the company narrative. But the signals are fragmented, hard to verify, and slow to compare.

Limited reference calls

Company-provided references are curated, narrow, and rarely show the full customer picture.

Expensive, slow research

Traditional diligence can take weeks and cost more than the insight is worth.

Fragmented anecdotal data

Call notes, surveys, and reviews are hard to compare when they are not structured together.

Wrong metrics for investors

Generic review platforms were not built around the diligence questions investors need answered.

THE SOLUTION

Meet the Arbolus Customer Library

Immediate access to structured, attributable customer feedback on B2B technology companies. Search by company, compare customer sentiment, review key diligence metrics, and identify the customers worth speaking to next.

Quantitative metrics

See NPS, renewal intent, annual spend, and the numbers that shape investment conviction.

Qualitative intelligence

Go beyond ratings with structured customer commentary that explains what users value, dislike, and may leave for.

Fully attributable

Fully
attributable

Every insight is linked to a real professional, so you can move from data point to expert conversation.

HOW IT WORKS

How investment teams use Arbolus

1.Screen

Search thousands of B2B tech companies across categories and geographies. Quickly see where customer feedback already exists and which companies are worth deeper review.

Company coverage
Customer sentiment
Market reality checks
Comparable alternatives
2.Analyse

Use investor-trained AI to structure customer feedback into diligence-ready metrics, from sentiment and renewal intent to spend and competitive win-loss signals.

NPS and renewal intent
Annual customer spend
Key use cases
Competitive alternatives
3.Audit

Drill down from high-level trends to individual customer comments. Read the attributable feedback behind the metrics and spot specific churn risks or advocates.

Raw customer comments
Budget-holder context
Detractors and advocates
Churn risk signals
4.Validate

Turn the most important data points into diligence calls. Select the customers behind the feedback and validate your thesis in hours, not days.

Verified professionals
Priority call targets
Thesis validation
Faster follow-up research

WHY ARBOLUS

Built for investment diligence

Attributable customer intelligence

Every review is connected to a real professional. No anonymous sentiment and no crowd data.

Attributable customer intelligence

Every review is connected to a real professional. No anonymous sentiment and no crowd data.

Investor-ready structure

Data organised around diligence metrics: product-market fit, churn risk, spend, renewal intent, and competitive position.

Ready when the deal is live

Access pre-collected customer intelligence immediately, then request fresh data or expert conversations when you need deeper validation.

Ready when the deal is live

Access pre-collected customer intelligence immediately, then request fresh data or expert conversations when you need deeper validation.

One workflow from data to call

Move from market screen, to customer insight, to expert call without switching vendors or rebuilding context.

THE FULL ARBOLUS PLATFORM

More ways to get expert insight

Expert Calls

Expert Calls

Go deeper with 1:1 conversations and AI-generated transcripts.

Go deeper with 1:1 conversations and AI-generated transcripts.

Canopy Q&A

Canopy Q&A

Send targeted questions to multiple experts and receive video answers fast.

Send targeted questions to multiple experts and receive video answers fast.

B2B Surveys & Panels

B2B Surveys & Panels

Quantify what you’re hearing with high-quality responses from niche expert audiences.

Quantify what you’re hearing with high-quality responses from niche expert audiences.

1M+

Reviews

Start making confident decisions today

1M+

reviews

Start making confident decisions today

1M+

reviews

Start making confident decisions today